To create your Account, follow these simple instructions:
• Click on the ‘Sign in’ button on the top right-hand corner of the home page
• Enter Username and password to Sign in.
Go to ‘My Account’ and click on ‘Edit’ at the address tab to enter your new address.
You can track your order by clicking on the Track order button on the home page.
You will receive an email confirmation from us once your order is successfully placed. The mail will have all the details related to your order.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.